Refund policy

Refund Policy — Mana Burn

Last updated: 8/23/26

We want you to be confident buying from Mana Burn. Here’s how returns and refunds work.

Single Cards

All single card sales are final. Because condition grading involves a degree of judgment, we do not accept returns based on a difference of opinion on condition.

Exception: If the card you receive does not match its listing — for example, the wrong card, wrong printing, or condition significantly worse than described (e.g., listed as Near Mint but arrives visibly damaged) — contact us within 7 days of delivery at info@manaburngames.com with your order number and photos of the card. We’ll make it right with a replacement or refund.

Sealed Product

All sealed product sales are final. Due to the nature of sealed collectibles, we cannot accept returns once an order has shipped, including for unopened boxes and packs.

Exception: If sealed product arrives damaged in shipping, or you received the wrong item, contact us within 7 days of delivery at info@manaburngames.com with your order number and photos. We’ll work with you on a replacement or refund.

Damaged in Transit

If your order arrives visibly damaged due to shipping, please photograph the packaging and item before disposing of anything, and contact us within 7 days of delivery so we can file a claim with the carrier and get you a resolution.

Order Cancellations

Orders can be cancelled for a full refund only if they have not yet shipped. Once an order has shipped, our standard return terms above apply.

How Refunds Are Issued

Approved refunds are issued to your original payment method. Please allow 5–10 business days for the refund to appear, depending on your bank or card issuer.